Repair

Select your device category to repair
From cracked screen to delivered, in seven steps
Pick the device, pick the fault, review the report — then choose a doorstep pickup or walk it in. Either way you watch the whole thing happen.
- 1
Pick your device
Drill down from category to brand, series, model and variant so the shop knows exactly what it is working on.
- 2
Choose the repair service
Select what needs fixing and add a note or a voice recording describing the problem in your own words.
- 3
Review your report
See the device, the selected services and the estimate summary on one screen before anything is booked.
- 4
Enquiry or doorstep pickup
Message nearby shops to compare, or go straight to a doorstep pickup from a pickup-enabled shop.
- 5
Choose a shop near you
Browse pickup-enabled shops within a 20 km radius, check their details and ratings, and pick one.
- 6
Address and pickup slot
Confirm your address and choose a collection slot that suits you, from the slots that shop actually collects in.
- 7
Track it live
Follow every status change on a full event timeline, approve the repair estimate, and download your receipt and invoice.
The six stages you will see
This is the same ticket lifecycle the shop works to. When their technician moves the job, your app moves with it.
- 1
Service Accepted
The booking is confirmed and the device is logged into the shop.
- 2
Technician Assigned
A named technician owns the job and sees it in their own app view.
- 3
In Service Process
Diagnosis and repair are under way, with notes and images added as work happens.
- 4
Work Completed
The repair is finished and the device is ready to go back.
- 5
Out for Delivery
The device is on its way back to the customer.
- 6
Delivered
Handed over, with the invoice and service receipt available in the app.
A service receipt and a digital invoice land in the app when the job is delivered.
Ready to get it fixed?
Book the repair in the GGFIX app — pick your device, choose the fault, and a verified shop near you takes it from there.