Talk to the GGFIX team
Whether your phone is sitting on a repair bench right now or you are a shop owner sizing up the platform, you get the same three ways in — phone, WhatsApp and email. A real person at GloboGreen answers all three.
Looking for the apps? Coming soon to Play Store & App Store — leave us your number below and we will send the link the day they go live.
Three kinds of people write to us. Say which one you are and the reply lands faster.
Customers
Repair, pickup, sell and buy questions. Have your order number from My Orders ready if it is about an existing job.
Shop owners
Onboarding, the 15-day free trial, extra shops and KYC. Tell us your shop name and city and we will set you up.
Technicians & staff
Login trouble, attendance, KYC uploads or payslips. Your shop owner can also fix most of this from the Settings tab.
Four ways to reach us
No ticket portal, no queue number. These are the same details printed on every GGFIX invoice.
Call us
+91 85476 54646
The quickest route for anything urgent — a pickup agent running late, a device you need back today.
Tap to call+91 85476 54646
Best for sending a photo of the damage, an invoice, or a screenshot of the order you are asking about.
Open WhatsApp(opens in a new tab)support@globogreen.in
Use this for shop onboarding, KYC documents, billing questions and anything with an attachment.
Write an emailWebsite
www.globogreen.in
GloboGreen — the company behind GGFIX, the platform both apps run on.
Visit www.globogreen.in(opens in a new tab)Send us the details
Fill this in and we build the message for you — correctly formatted, with everything we need to answer in one reply instead of three.
How this form works
- 1You fill in your name, number, email and what you need.
- 2We assemble it into a ready-to-send message — nothing leaves your device yet.
- 3You choose email or WhatsApp, and press send from your own app.
This site is a static export with no form inbox behind it. We would rather say that plainly than show you a spinner and a “message sent” tick that means nothing.
Most things are faster to fix in the app
Before you write in, these four are worth a look — every one of them is two taps away inside the GGFIX customer app.
Track an order
Find any Repair, Pickup, Buy or Sell order under My Orders and follow its live status and full event history.
In the app: Profile → My Orders → pick the Repair, Pickup, Buy or Sell tab, then open the order for its live timeline.
Refund status
Check where a refund has reached, and get help if it has not landed when you expected it to.
In the app: Profile → My Orders → open the cancelled or returned order; the refund state sits on the order timeline.
Return or cancel
Cancel a booking or pickup you no longer need, or start a return on something you bought.
In the app: Profile → My Orders → open the order and use Cancel before it is picked up, or message the shop from Chat.
Warranty
Questions about the warranty on a completed repair or on a device you bought through GGFIX.
In the app: Profile → My Orders → open the completed job and check the service receipt and invoice for its warranty terms.
Still stuck? Customers can also message the shop directly from Chat inside the app — the same shop that has your device is on the other end of that thread.
Thinking about putting your shop on GGFIX?
Registering starts a 15-day free trial straight away — no card, no call required. If you would rather talk it through first, that is what this page is for. Tell us how many counters and technicians you run and we will walk you through onboarding, KYC and pickup zones.
GGfix Partner Benefits
- Verified shop perks
- Faster payouts
- Priority support
Onboarding enquiries go to support@globogreen.in or +91 85476 54646.