GGFIX — Repair · Buy · Sell — at your fingertips
From cracked screen to delivered, in seven steps
Pick the device, pick the fault, review the report — then choose a doorstep pickup or walk it in. Either way you watch the whole thing happen.
- 1
Pick your device
Drill down from category to brand, series, model and variant so the shop knows exactly what it is working on.
- 2
Choose the repair service
Select what needs fixing and add a note or a voice recording describing the problem in your own words.
- 3
Review your report
See the device, the selected services and the estimate summary on one screen before anything is booked.
- 4
Enquiry or doorstep pickup
Message nearby shops to compare, or go straight to a doorstep pickup from a pickup-enabled shop.
- 5
Choose a shop near you
Browse pickup-enabled shops within a 20 km radius, check their details and ratings, and pick one.
- 6
Address and pickup slot
Confirm your address and choose a collection slot that suits you, from the slots that shop actually collects in.
- 7
Track it live
Follow every status change on a full event timeline, approve the repair estimate, and download your receipt and invoice.
The six stages you will see
This is the same ticket lifecycle the shop works to. When their technician moves the job, your app moves with it.
- 1
Service Accepted
The booking is confirmed and the device is logged into the shop.
- 2
Technician Assigned
A named technician owns the job and sees it in their own app view.
- 3
In Service Process
Diagnosis and repair are under way, with notes and images added as work happens.
- 4
Work Completed
The repair is finished and the device is ready to go back.
- 5
Out for Delivery
The device is on its way back to the customer.
- 6
Delivered
Handed over, with the invoice and service receipt available in the app.
A service receipt and a digital invoice land in the app when the job is delivered.
Multiple shops bid. You pick the winner.
Most resale apps give you one take-it-or-leave-it number. GGFIX sends your device details to nearby shops and lets several of them quote — so you compare real offers and accept the one you like.
You describe it once
Ten guided steps capture condition, screen, faults, configuration, accessories, warranty and photos.
Nearby shops quote
That single submission goes out to shops around you, and several of them can come back with a price.
You accept the best
Compare the quotations side by side in the app and accept whichever offer you actually like.
The ten steps of a sell listing
- 1
Select your device
Category, brand, series, model and variant.
- 2
Working or dead
Tell us whether the device switches on at all.
- 3
Screening questions
A short set of questions about the overall health of the device.
- 4
Screen condition
Cracks, scratches, dead pixels or display lines.
- 5
Functional issues
Camera, speaker, mic, buttons, charging and network faults.
- 6
Device configuration
Confirm the RAM, storage and colour of your handset.
- 7
Accessories & warranty
Box, charger, bill and whether the device is still in warranty.
- 8
Add photos
Upload real photos of the device so shops can quote accurately.
- 9
Your address
Where the device should be collected from.
- 10
Compare quotations
Multiple nearby shops send you quotations. You compare them side by side and accept the best one — that is the whole point.
Buy from the shops that already fix the phones
The Buy tab lists refurbished handsets, accessories and spare parts put up by the same verified shops you book repairs with. Browse by category, open the full listing, add it to your cart.
Refurbished devices
Second-hand handsets listed by the same verified shops that do the repairs.
Accessories & spares
Chargers, cables, cases, screen guards and spare parts, browsable by category.
Product details & cart
Full listings with photos and specs, a normal cart, and order history under My Orders.
Listed by a shop, not a stranger
Everything on the Buy tab comes from a registered GGFIX repair shop with a real address near you — the same shops that handle repairs and pickups. If something needs looking at afterwards, you already know where it came from.
Cart today, order history tomorrow
Add items to a normal cart and place the order in the app. Every purchase lands in the Buy tab of My Orders alongside your repairs and sell listings, so one screen holds everything you have done with GGFIX.
Handing over your phone should not feel like a leap of faith
Every one of these is a feature that already ships in the app — not a promise about a roadmap.
Shops within 20 km
Shop discovery finds repair shops near you inside a 20 km radius, with details and ratings on each.
Chat directly with a shop
A proper inbox and message threads between you and the shop — ask before you book, follow up after.
All your orders in one place
My Orders splits into Buy, Sell, Pickup, Enquiry and Service, each with Pending, Completed and Cancelled.
Manage devices & addresses
Save the devices you own and multiple delivery addresses so your next booking takes seconds.
Estimates you approve
Nothing gets repaired at a surprise price — you see the estimate and approve it from inside the app.
Biometric App Lock
Lock the app behind Face ID or your fingerprint. Sign in with phone and OTP or a password.
Your unlock PIN, handled properly
A technician usually needs to get into the device to test it. GGFIX captures the PIN or pattern and the list of missing parts as a formal step of intake, recorded against the booking — instead of on a sticky note taped to the back of your phone.
Your account, locked to your face
Sign in with your phone number and an OTP or a password, reset a forgotten one over OTP, and switch on biometric App Lock so orders, addresses and invoices need Face ID or a fingerprint before they open.
20km
Radius for finding repair shops near you
6stages
On every repair ticket, from accepted to delivered
5order types
Buy, Sell, Pickup, Enquiry and Service in My Orders
₹0
What the GGFIX app costs you as a customer
Five kinds of order. One place to find them.
Profile → My Orders splits into Buy, Sell, Pickup, Enquiry and Service — and each of those filters down to Pending, Completed and Cancelled, so nothing quietly disappears.
Full service event history
Not just a status badge — the complete timeline of every event on the job.
Estimate approval in-app
The shop quotes, you approve. Work does not start on a price you have not seen.
Receipt and invoice on file
Your service receipt and invoice stay attached to the order after delivery.
My Orders
Service Accepted
The booking is confirmed and the device is logged into the shop.
Technician Assigned
A named technician owns the job and sees it in their own app view.
In Service Process
Diagnosis and repair are under way, with notes and images added as work happens.
Work Completed
The repair is finished and the device is ready to go back.
The things people ask first
Straight answers about booking, pickup, pricing and getting your device back.
How do I book a repair?
Open the Repair tab and pick your device by category, brand, series, model and variant. Choose the repair service you need, review the report, then either send an enquiry to nearby shops or book a doorstep pickup with a pickup-enabled shop. Confirm your address and a pickup slot, and you are done.
How far away can the shops be?
Shop discovery shows repair shops within a 20 km radius of your location, along with their details and ratings. We use your location to show pickup-enabled repair shops nearby and to set your default delivery address.
What is the difference between an enquiry and a doorstep pickup?
An enquiry lets you chat with nearby repair shops first — pick one and message it directly before committing. A doorstep pickup books a pickup-enabled shop to come and collect the device from your address at a slot you choose.
Can I see what is happening to my device?
Yes. Every booking has live order tracking and a full service event history, so you can see it move through Service Accepted, Technician Assigned, In Service Process, Work Completed, Out for Delivery and Delivered.
Will I be charged something I did not agree to?
No. The shop sends a repair estimate and you approve it inside the app before the work is carried out. When the job is finished you get a service receipt and an invoice in the app.
Coming soon to Play Store & App Store
Tell us where to reach you and we will let you know the moment the GGFIX customer app goes live. Run a repair shop? There is a 15-day free trial waiting with your name on it.